Community Guidelines

ListeningOwl exists so that nobody has to feel alone. Many people here are having a hard time. These rules keep it a kind place.

Please do

• Be kind. Listen as much as you talk.
• Be patient. Not everyone finds it easy to open up.
• Respect a no. If someone doesn't want to discuss something, move on.
• Protect your privacy. Keep your real name, phone number and social accounts to yourself.
• Report problems. It helps us protect the next person.

Not allowed

• Harassment or bullying, including insults, threats and pressuring someone.
• Sexual content, including sexual messages, requests or advances.
• Hate speech about religion, caste, race, gender, sexuality, disability or nationality.
• Scams and spam, including asking for money, advertising or sending links to trick people.
• Anyone under 18. If you believe you are talking to a minor, report it.
• Encouraging self-harm or harm to others.
• Illegal activity of any kind.
• Sharing other people's private information.

What happens if someone breaks the rules

• Harmful messages may be blocked automatically.
• An account that receives several reports is paused until our team reviews it.
• We may warn, suspend or permanently ban an account.
• If you think a decision was wrong, you can appeal.

If you are struggling

The people here care, but they are not professionals. If you are in danger or thinking about harming yourself, please contact your local emergency number or a helpline now. In India you can call Tele-MANAS on 14416, free, at any time.

Questions about these guidelines: [support email].